Thursday, May 15, 2008

Priorities

"Calling multiple times won't expedite the process of asking the doctor, I will ask as soon as I have chance..." I hung up the phone after I finished explaining to the lady why I didn't have an answer for her yet, cause ya know, calling three times in one morning to find out if the doctor (who, by the way, she has never seen), would write her a letter saying it was "medically necessary to have a pet in her apartment" is at the very top of my priority list. Right behind the guy who wants his Viagra refilled. Right behind the lady who wants a different free sample because Medicaid won't approve what the doctor prescribed. Right behind the guy who wants his Lortab 10 filled from a different doctor who is out of the office. But right now I have to check in someone who is threatening to barf all over the waiting room. Right behind the child who is having an asthma attack. I guess the elderly gentleman standing at my counter who has a med list a mile long will just have to wait a sec before I change them all to generic so Medicare will cover it....., Oi, was that the doctor that just whizzed past me? Maybe I can ask him all these questions right now, while at the same time not mentioning any names so that I won't break any HIPPA regulations? Ooops, too late, Urgent Care is telling me they have a "chest pain" checking in.....well you get the idea - that goes to the very top. A lot of what I deal with is urgent - and I treat it as such. Its a good thing I have a day off so I can deal with my attitude.....Sorry, I'm venting, but I feel better now :-)

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